Flipkart’s revised return policy is applicable for all orders placed starting 9th June 2016. All orders placed before 9th June 2016 will have the earlier policy which can be viewed in the order details on My Orders page on Flipkart Website.
In the revised return policy, Flipkart has narrowed the window when a customer can send back a product bought on its website to 10 days from the previous 30 on most top-selling products.
Flipkart Sellers said –
Revised policy will increase product prices on the Flipkart platform by about 9%. The new return policy will apply on categories such as electronics, books and mobile phones, which form the bulk of the sales on Flipkart.
The 30-day return policy will remain only for clothing, footwear, watches and eye-wear, jewellery and fashion accessories, as well as large appliances. “The impact of this change should come into effect from July,” the company said in a communication to sellers.
All the products under a particular category may not have the same return/replacement period. Kindly always check the respective product’s return/replacement policy.
Return Period after Delivery
Lifestyle: Clothing, Footwear, Watches, Eyewear, Fashion Accessory, Jewellery
Large Appliances: Air Conditioner, Chimney, Geyser Water Heater, Microwave Oven, Television, Refrigerator, Dishwasher, Washing Machine Dryer & OTG
Lifestyle: Sport & Fitness Equipment, Baby Care
Electronics*: Mobile, Tablet, Laptop, Camera, Consumer Electronics, Entertainment Small, Gaming Hardware, Small Home Appliances, Personal Care Appliance, Personal Care, Health Care Appliance, Small Appliance, Computer Accessory, Mobile Accessory, Camera Accessory, Other Accessory, Computer Peripheral, Smart Home Appliances, Office Equipment & Smart Wearables
Home: Furniture, Home Decor, Home Furnishing, Home Improvement Tools & Household Items
Automotive: Auto Accessories, Bike Accessories, Car Accessories, Car and Bike Breakdown Equipment, Car and Bike Care, Car and Bike Lighting, Car and Bike Styling, Car AV Electronics and Accessories, Helmet and Riding Gear, Spare and Performance Parts, Tyre & Alloy
Books & More: Books, Music Instruments, Office Supply, School Supply & Toys
No Returns categories: Lingerie, Socks, Innerwear, Clothing Freebies, Home Care, Music and Movies, Baby Care Supply, Pet Supply, Beauty and Grooming, Gift Cards, Food and Nutrition, Computer Software, Game/CD/DVD, Car, Two Wheeler, Lubricant & Oil
Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described.
All the Flipkart products under a particular category may not have the same return/replacement period. Please always check the respective product’s return/replacement policy while buying any product from Flipkart.